Resume

Employment History

Employer

Gatco inc., San Leandro CA. http://www.gatcoinc.com
Sales Manager
February, 2011 - present
  • Promote Sales
  • Manage Reps
  • Grow Builders Division
  • Help Reps provide in store displays for customers
  • Develop marketing materiale

Employer

Zeagle Systems, Livermore, CA http://www.zeagle.com
Sales Account Manager
May, 2008 - August, 2010
  • Provided direct customer service to 400+ Scuba dealers nationwide as well as numerous international dealers and distributors
  • Processed orders, returns, repair orders, met daily shipping deadlines, maintained sensitive customer account information while averaging daily sales revenue of $10,000.00
  • Maintained computer system functionality and network efficiency
  • Reconciled complicated situations to the complete satisfaction of dealers and customers
  • Provided dealers with product information to aid them in acquiring the optimal inventory of gear for their stores
  • Worked with 10+ Field Reps to ensure customer success and to identify and pursue up-sell opportunities
  • Assisted the integration of corporate assets during the merger of Pinnacle Aquatics and Zeagle Systems in June 2009

Employer

Tutoriale Center for Education, Castro Valley, CA http://www.tutorialecfe.com
Operations Manager
January, 2004 - July, 2010
  • Managed all aspects of a $100,000+ per year education business
  • Successfully hired, developed and managed a staff of 15+
  • Developed finance, accounting and payroll systems in addition to developing software that allow these functions to be performed remotely
  • Completed monthly financial reports and annual budgets to ensure the maximization of profits
  • Developed online software that innovated tutoring session scheduling
  • Created and implemented marketing plans and advertisements while creating product diversity; additionally Re-Branded Tutoriale to match the changing pace of the economy
  • Purchased and resold retail educational products
  • Ensured compliance with all Federal and State regulations including personnel and taxes

Employer

Quester Technologies, Fremont, CA
Management team / Internship
June, 2001 - September, 2001
  • Member of a management team that facilitated operations by 200+ employees; scheduling, sorting prospective employee resumes, processing purchase orders and maintaining the company mail room
  • Provided direct customer service and support to company officers
  • Learned the basics of a multi-million dollar Thin Layer Disposition product used in the semiconductor industry, that "misted" a vapor on silicon wafers before they were sliced into computer chips
  • Attended and participated in Semicon West 2001
  • Gained exposure to the exciting apex of the Silicon Valley technology bubble

Education History

Educational Institution

Chico State University, Chico, CA (2000 - 2005)
Degrees Obtained
  • Major: B.A. Economics

Skills and Talents

Computer Related Skills
Microsoft Office: Advanced proficiency with Excel, Word, Outlook, Access, Windows 7
VBA for Microsoft Office: Automation of Microsoft Excel and Access to create custom software solutions
Web Programming: Experience with PHP and MySql on an Apache web server, development with HTML, CSS, and Java script
Data Analysis: Proficient in econometric model development, building reports with advanced Excel techniques
Business Management/Accounting Software: Highly proficient with Quick Books Pro 2010, SYSPRO, and MYOB
Computer Networks: Intermediate level of experience with switching and routing
General Skills
General Skills: Manage employees, develop optimal systems and operations, configure account management system, negotiate accounting situations
Snowboarding, Karate, Ice Hockey, Scuba Diving
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